My shoes are not lasting the full 6 hours. Why?

A: Our light up shoes last up to 6 hours per charge. They will glow for longer if you keep them on colors that are less bright (green) and take more battery power on colors that are brighter (white).

To troubleshoot please unplug and re-plug your battery to the shoe connectors. 

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    DO NOT BUY OFF THIS WEBSITE! I have never experienced customer service as poor as this before! I received my product and it did not work from the start. The website guarantees a response from customer service in "3-5 days"... I contacted them on 12/7/16 and it is now 12/20/16 with no response. Very disappointed. Read the other reviews and stay informed... this is an ongoing trend with this company. I am warning you, do not purchase anything off of this website.

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